crash crashes crashed Well, it never crashes on our system. It must have something to do with your system. Tell me more about your configuration. slow slowly I think this has to do with your hardware. Upgrading your processor should solve all performance problems. Have you got a problem with our software? performance Performance was quite adequate in all our tests. Are you running any other processes in the background? bug bugs buggy Well, you know, all software has some bugs. But our software engineers are working very hard to fix them. Can you describe the problem a bit further? windows vista xp This is a known bug to do with the Windows operating system. Please report it to Microsoft. There is nothing we can do about this. macintosh mac apple This is a known bug to do with the Mac operating system. Please report it to Apple. There is nothing we can do about this. expensive The cost of our product is quite competitive. Have you looked around and really compared our features? installation The installation is really quite straight forward. We have tons of wizards that do all the work for you. Have you read the installation instructions? memory If you read the system requirements carefully, you will see that the specified memory requirements are 1.5 gigabytes. You really should upgrade your memory. Anything else you want to know? linux We take Linux support very seriously. But there are some problems. Most have to do with incompatible glibc versions. Can you be a bit more precise?